Frequently Asked Questions
Everything you need to know about shopping with Plugable Technologies.
What shipping methods do you offer?
We offer standard and expedited shipping options across the country. Shipping costs and delivery times are calculated at checkout based on your location and selected service level.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and in like-new condition to be eligible for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Do your products come with a warranty?
Yes, most of our hardware products include a limited manufacturer warranty. Please check the specific product page for details regarding the duration and coverage of the warranty.
How do I contact customer support?
Our support team is available via email at support@plugable.com or through our website's contact form. We typically respond to all inquiries within 24 business hours.